| | |  | Home Business Books | Home » » Quality Toolbox | | | | | | | Product Details: | | | Author:
| Nancy R. Tague | | Paperback:
| 558 pages | | Publisher:
| ASQ Quality Press | | Publication Date:
| March 30, 2005 | | Language:
| English | | ISBN:
| 0873896394 | | Package Length:
| 9.9 inches | | Package Width:
| 7.0 inches | | Package Height:
| 1.5 inches | | Package Weight:
| 2.35 pounds | | Average Customer Rating:
|  based on 15 reviews |
| | | | Customer Reviews: | |
Average Customer Review:
 ( 15 customer reviews )
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Most Helpful Customer Reviews
21 of 21 found the following review helpful:
As useful as it getsMay 27, 2006
By Avellanas
This is just about the most relevant and useful quality book I have come across. It provides a comprehensive library of tools to use to solve different kinds of problems. Many of the tools covered in this book are covered elsewhere, but in this case the author has a knack for guiding the reader through a set-by-step process in a way that it was very easy for me to instantly apply the tools to my job.
I also welcomed the fact that the book covers the overall history of the different quality methodologies. This is important because there are many choices to be made when it comes to choosing a quality methodology, so knowing where a tool came from helps you determine whether it applies to your particular problem.
If your job relates to quality, this is money well spent.
24 of 26 found the following review helpful:
A book for the real world of problem solving !May 05, 1999
This book is for the people that want to solve quality problems. For those of you that want to know the theory and never do anything with it but teach, would not want to read this book (no big words or long formulas). For the rest of us that are in the real world and need some structure to resolve quality problems (in the real world) GET THIS BOOK! It is a cookbook of how to USE these tools and when to use them. Best front line quality tool source I have ever seen (and I have 4 book shelves full of them).
10 of 10 found the following review helpful:
A choice of a variety tools for qualityJul 26, 2005
By Carlos F. Pola Torroella
In updating this book, Tague has added more than 30 tools and several variations. This book gives easy to follow step by step instructions for the tools to be used. Second edition uses icons with each tool description which makes easy to identify the tool and the applications for the reader.
6 of 6 found the following review helpful:
Best Quality tools book for recommended readings in trainingOct 29, 2006
By Fawzi Bawab
"Fawzi Bawab"
This is one of the best books I have ever reviewed. It is so easy to know the quality tools but understanding the tools is the key to effective implementation. The book provides a comprehensive review of all the tools in the quality profession with indexed case studies and applications. I use the quality tools while training Meirc participants on Total quality, six sigma, simplification of work processes and procedures in Dubai seminars and it is certainly has gained our participants lots of benefits on applying these tools. I would highly recommend this book for all quality professionals in the quality management and training.
5 of 5 found the following review helpful:
Very useful reference & guideApr 24, 2008
By Kanishk Rastogi
"Freelenser"
I am a CQE & Six Sigma Black Belt and have owned this book for a little over two years now. This book provides a very handy and useful reference for the tools used in problem-solving, quality management, six sigma and project management as well. The Tool Matrix in the first chapter divides the tools under various categories and helps to identify the right tool needed for a certain stage or situation.
The chapter on Quality Improvement Stories show the use of these tools in successful continuous improvement projects. The quality tools are arranged in alphabetical order with details like when, what and how with a very relevant example.
This text is recommended for anyone in the area of quality/process improvements. It is a learning book for beginners and reference for advanced users.
See all 15 customer reviews on Amazon.com
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